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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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shawn wheat

October 23, 2025

5  out of  5
rating by shawn wheat
"I had numerous questions regarding my policy. Falynn was absolutely wonderful to work with. She answered every question, dug deeper into the issue, and got it resolved beyond my satisfaction, all while being kind and patient. She is absolutely wonderful to work with. I can’t say “Thank you” enough!"
We responded:
"Thank you, Shawn, for your kind words about Falynn. We're glad she could assist you with your policy questions and provide the support you needed. Your feedback is greatly appreciated. Take care!"
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Malori Lee

October 21, 2025

5  out of  5
rating by Malori Lee
"Jose helped me out with adding renters insurance to my current bundle I have with State Farm! He was super quick with my request and made it super easy! I’m very appreciative of him and his help! 10/10 would recommend using this State Farm team!"
We responded:
"A great review from a great customer! We appreciate you and are always here to help with your insurance needs!"
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Armando Gutierrez

October 15, 2025

5  out of  5
rating by Armando Gutierrez
"Very informative and great customer service."
We responded:
"A great review from a great customer! We appreciate you and are always here to help with your insurance needs!"
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Ana Esperanza Lin

October 9, 2025

5  out of  5
rating by Ana Esperanza Lin
"Angel is AMAZING! She provided Great quotes, she was incredibly kind, and we had fun conversations !! Thank you!!!"
We responded:
"Ana, thank you so much for the review! We will work hard to take care of all your insurance and financial service needs at Russ Glaze State Farm. Thanks Russ "
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steven smith

October 6, 2025

5  out of  5
rating by steven smith
"The service I received from Rainey was superb! She answered all my questions and even anticipated several I didn't think of! Can't recommend these people enough."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our RUSS GLAZE State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! RUSS GLAZE"
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Brittany Fry

October 1, 2025

5  out of  5
rating by Brittany Fry
"Candace and the team are absolutely wonderful to work with! She was professional, knowledgeable, and patient in answering all of my questions. She made the process smooth and stress-free, and I truly appreciate her kindness and attention to detail. Everyone in the Amarillo office has also been so helpful and kind, which makes every interaction a great experience. I highly recommend Candace and the entire team for your insurance needs!"
We responded:
"Brittany, thank you very much for the review! We are so thankful for your business. Russ"
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Canyon Creek Body Shop

October 1, 2025

5  out of  5
rating by Canyon Creek Body Shop
"Russ Glaze State Farm is the best in Amarillo! Candace is always super helpful and friendly, never a hassle when I’m needing help with something."
We responded:
"Thank you so much for the kind words! We are thankful for our team and our customers! Russ"
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Katrina Ward

October 1, 2025

5  out of  5
rating by Katrina Ward
"Very helpful and professional!"
We responded:
"Katrina, we are blessed to have customers like you, thank you very much! Russ"
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Shyanne Lanning

September 26, 2025

5  out of  5
rating by Shyanne Lanning
"Fallon is absolutely amazing. She is always kind and caring and is always willing and able to help no matter what I absolutely love Fallon. She is wonderful and I always love to talk to her. She handles things appropriately and accordingly and she is just great."
We responded:
"Shyanne, she does a great job! Falynn truly cares about people. Thank you for choosing our agency to take care of all your insurance and financial service needs. Russ"
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Lachina Yeager

September 17, 2025

5  out of  5
rating by Lachina Yeager
"They try to work with you."
We responded:
"Thank you for reviewing our RUSS GLAZE State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks Russ"
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Patricia Mooney

September 7, 2025

5  out of  5
rating by Patricia Mooney
"It was a pleasure to work with Rainey Hawkins She helped us get a great price on our insurance needs, and I would strongly recommend her"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank you Russ"
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Gabriel Lopez

September 6, 2025

5  out of  5
rating by Gabriel Lopez
"Jose was very helpful and answered every question with detail. He'll tell exactly what you need to save you the most money possible."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our RUSS GLAZE State Farm office. If you ever have any questions or need assistance, we’re here to help! RUSS"
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Tim Fisher

September 5, 2025

5  out of  5
rating by Tim Fisher
"I don't typically leave reviews, but for this company, I'll certainly make an exception. My wife and I have been with Russ Glaze for a bit over 2 years after having been with our former State Farm agent for over 25 years. In these past 2 years, we have encountered several unfortunate situations that have warranted substantial attention. The Russ Glaze State Farm staff has been absolutely fantastic in that with each situation we faced, their kindness, professionalism, and empathetic attitudes made difficult times much easier to process. I would strongly recommend Russ Glaze and his staff for your State Farm insurance needs. Tim R. Fisher Pampa, Texas"
We responded:
"Thank you for reviewing our RUSS GLAZE State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. RUSS"
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Blake Mitchell

September 5, 2025

5  out of  5
rating by Blake Mitchell
"Jose was very helpful and answered all the questions I had."
We responded:
"Thank you for your 5-star review! My RUSS GLAZE State Farm team and I are happy to be your good neighbor!"
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Faith Nash

September 4, 2025

5  out of  5
rating by Faith Nash
"Rainey is always so sweet and helpful! She is always updating me with changes we can make to my policy and helping us find ways to save money! She’s so awesome at what she does!"
We responded:
"Thank you for reviewing our RUSS GLAZE State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks Russ"
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Sam and Lynsi

August 25, 2025

5  out of  5
rating by Sam and Lynsi
"Angel was amazing!!!"
We responded:
"Sam and Lynsi, thank you for the review. We are blessed to have you as customers. Russ"
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rubixcubejjg97

August 22, 2025

5  out of  5
rating by rubixcubejjg97
"Very friendly and helpful overall a FANTASTIC experience!"
We responded:
"Thank you for reviewing our Russ Glaze State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks Russ"
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John Collin Jordan

August 20, 2025

5  out of  5
rating by John Collin Jordan
"Angel was easy to work with, I had a ton of questions and several requests to which she attended to with speed and care. I am very satisfied with the Service I received from Angel McVay."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Hal D Childs

August 13, 2025

5  out of  5
rating by Hal D Childs
"I spoke with Angel and she gave me a better, cheaper coverage that I've for years with Progressive. Thank you Angel."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you so much, Russ"
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Vivyan Sauls

August 8, 2025

5  out of  5
rating by Vivyan Sauls
"Just got done getting a first time car insurance policy from Angel she was amazing. Answered all my questions and was very thorough and super nice 10/10 would recommend to a friend!"
We responded:
"Thank you for your 5-star review! My RUSS GLAZE State Farm team and I are happy to be your good neighbor! I promise we will work our tail off for you! Russ"
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Billy Blaylock

August 8, 2025

5  out of  5
rating by Billy Blaylock
"Man, what can I say. Angel was great. Made switching insurance a breeze."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs here at Russ Glaze State Farm Agency. If there is anything else we can do to help, please let us know! Russ"
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Boston Wallstreet

July 31, 2025

5  out of  5
rating by Boston Wallstreet
"Truly helped me with my insurance needs! Angel found a way to reduce my insurance costs when all hope was lost!"
We responded:
"We’re honored by your positive feedback! Thank you for being a customer of the Russ Glaze Agency. We are blessed to be the largest agency in the Panhandle! We love helping families with all their insurance needs along with their financial service needs as well! If you ever need anything, please let us know. Once again, we are grateful for your trust in our agency! Russ"
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Kathy Grubb

July 15, 2025

5  out of  5
rating by Kathy Grubb
"Carter was very knowledgeable and helpful. A great experience!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks again for choosing Russ Glaze's agency!!!! Russ"
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David Finley

June 30, 2025

5  out of  5
rating by David Finley
"Been with Russ decades! Always been transparent, responsive and fair!!"
We responded:
"David, man that means so much! You have been a great customer! I am a blessed and you have blessed my family with your business. Thank you Russ"
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Paratrooper RN

June 27, 2025

5  out of  5
rating by Paratrooper RN
"I am very busy with work and life and Russ was able to take care of me with GREAT and LOW COST insurance with very little interruption to my life. Thank you Russ! Glad to be a customer of yours."
We responded:
"Thank you so much for the review! I promise we will work hard for you! Russ Glaze State Farm is largest agency in Panhandle! We are blessed that people keep choosing us for all their insurance and financial service needs. Thanks Russ"