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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andrea McLendon

Andrea McLendon

September 17, 2026

5  out of  5
rating by Andrea McLendon
"Jose was very helpful and friendly when he helped us pick out the best auto insurance policy for our needs."
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Maday Ybarra

September 17, 2026

5  out of  5
rating by Maday Ybarra
"Jennifer was the complete ultimate best AGENT of all! No one could ever find one like her! I love how she explained every little detail from claim issues to consumer reports to premiums! But in person, she’s soooo stunning & the absolute sweetest! She even offered me a water! Wow! Love her!"
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Lus Chavez

September 15, 2026

5  out of  5
rating by Lus Chavez
"Jennifer was so helpful and patient with me. She got me a great policy at a great rate. So thankful for her help."
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Debra Cantrell

September 11, 2026

5  out of  5
rating by Debra Cantrell
"Rainey contacted me to help me save on my insurance from another company. She did just that very fast quote and a great prices . Cut my payment in half or more. After making the payment she right away sent all my cards and information I needed to start driving .!!!"
We responded:
"Debra, saving on your insurance and getting everything set up quickly is always a win! We love hearing that Rainey was able to make the process simple while helping you find a better rate. Thanks for sharing your experience and for trusting our team!
"
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Miguel Lopez

September 10, 2026

5  out of  5
rating by Miguel Lopez
"Thanks to Jennifer I form part of State Farm she help me a lot thank u"
We responded:
"Miguel, thanks for the shoutout! We're delighted to hear that Jennifer was able to assist you in joining State Farm and that she was such a great help. If you ever have any questions or need further assistance with your insurance coverage, feel free to reach out to our team."
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Paul Turner

September 10, 2026

5  out of  5
rating by Paul Turner
"Everything has been great, Russ, Christeena, Falynn have been great highly recommend them to take care of your needs."
We responded:
"Thank you for your recommendation, Paul! It's wonderful to hear that we have been able to take care of your needs so effectively. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out to our team."
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Anthony

September 6, 2026

5  out of  5
rating by Anthony
"My agent rep. Ms Angel was amazing. She had just the right amount of reach out where I didn't feel rushed or forced into anything to quickly. She answered all my questions and was responsive when I reached out. Thank you Angel."
We responded:
"Anthony, you just gave Ms. Angel a fantastic shoutout! Knowing she was responsive, communicative, and there when you needed assistance is exactly what we love to hear. Reach out anytime our team can help with your insurance needs."
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Paula-Joy James

September 4, 2026

5  out of  5
rating by Paula-Joy James
"Had a great experience becoming a new client with Russ and Angel. Thanks, guys!"
We responded:
"Welcome to the agency, Paula-Joy! We’re excited to hear that your experience as a new client has gotten off to such a wonderful start. If any questions come up along the way, don’t hesitate to reach out—we’re here to help!"
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Andrea Herring

September 4, 2026

5  out of  5
rating by Andrea Herring
"Rainey was so helpful and patient with me while helping me get what I needed, and being patient when I was at work and slow to answer!!!"
We responded:
"Thanks so much, Andrea! We're glad to hear that Rainey was able to assist you with patience and understanding, especially during your busy work schedule. Our team is always here to help with your insurance needs, so feel free to reach out anytime."
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Kellie Murrell

September 3, 2026

5  out of  5
rating by Kellie Murrell
"Rainey Hawkins is the “Best” Insurance Agent I have ever had. She is very knowledgeable and helpful and explains anything you want to know.
I went with another insurance company for awhile and it was the worst experience I have ever had. I had to come back to my Insurance company!! Never leaving again.
If you need any type of insurance Please call Rainey!! She will not disappoint I promise you!!
Thanks Again Rainey"
We responded:
"What a lovely compliment, Kellie! Thank you so much for your glowing feedback and for sharing your experience with Rainey Hawkins. We're absolutely thrilled to hear that Rainey's knowledge and helpfulness have made such a positive impact on your insurance journey. It's wonderful to have you back with our agency, and we're here to help with any of your insurance needs!"
Profile photo of Venecia Rubalcado

Venecia Rubalcado

September 3, 2026

5  out of  5
rating by Venecia Rubalcado
"I had a great experience working with Jennifer! She was very professional, honest, and straightforward throughout the entire process. She made everything easy to understand and was genuinely helpful. Highly recommend!"
We responded:
"Venecia, it means a lot to hear that Jennifer made everything easy to understand and was so professional throughout the process! Having someone who takes the time to explain things clearly can make such a difference. Thanks for the recommendation and for trusting our team with your insurance!"
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Diana Warren

September 3, 2026

5  out of  5
rating by Diana Warren
"Rainey Hawkins has handled ALL our insurance needs for years and we’d never consider using anyone else! She’s a super insurer!"
We responded:
"Wow, this means so much to us, Diana! We're so grateful for your continued trust in Rainey Hawkins and our agency to handle all your insurance needs. If you ever have any questions or need assistance, please don’t hesitate to reach out!"
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Mattie Lenero

September 3, 2026

5  out of  5
rating by Mattie Lenero
"José thank you so much, provided great service and was able save me money on my home and auto policies! Definitely 💯"
We responded:
"We're delighted to hear that José was able to provide you with great service and help you save on your home and auto policies. If you ever need assistance with your insurance needs, feel free to reach out to our team. Thank you, Mattie, for your feedback! "
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Victoria Loera

September 3, 2026

5  out of  5
rating by Victoria Loera
"Thank you soooo much, Jose!!!!! You provided the best service and explained everything very well…"
We responded:
"This is fantastic, Victoria! We're delighted to hear that Jose was able to provide you with excellent service and clear explanations. If you ever have more questions or need assistance with your insurance coverage, feel free to reach out to our team."
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marvin melara

September 3, 2026

5  out of  5
rating by marvin melara
"Muy buen servicio atento i contesto todas mis preguntas gracias."
We responded:
"Gracias, Marvin, por tus amables palabras. Nos alegra saber que nuestro equipo pudo responder todas tus preguntas y brindarte un servicio atento. Si en el futuro necesitas más ayuda con tus necesidades de seguros, no dudes en contactarnos."
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Adam Gonzalez

September 1, 2026

5  out of  5
rating by Adam Gonzalez
"Just switched over to State Farm insurance with the help of Angel Pelaya. He went about and beyond what I expected saving me literally 8k a year on auto and home insurance. Highly recommend him and his agency. Once again thank you Angel for the amazing help."
We responded:
"What a wonderful review, Adam! Angel will be thrilled to know she was able to make a real difference and help you find savings on your insurance. Thanks for choosing our agency!"
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Tyshaun Savage

September 1, 2026

5  out of  5
rating by Tyshaun Savage
"Jose was polite and helpful. thank you so much"
We responded:
"It’s always nice to hear when someone on our team makes an interaction feel easy and pleasant. Thanks, Tyshaun, for recognizing Jose and sharing your experience with us!"
Profile photo of Hortencia Zamarron

Hortencia Zamarron

August 27, 2026

5  out of  5
rating by Hortencia Zamarron
"I had the pleasure of working with Angel
Great customer service and got me the assistance I needed
Angel helped me to understand the actual situation with Clarity and got me a lot of savings
Appreciate the attention to detail and phone courtesy

Go Russ StateFarm Insurance Company !!!"
We responded:
"Hortencia, thank you for sharing your experience with Angel! We love hearing that Angel provided such outstanding customer service, helped make everything easy to understand, and found significant savings for you. Thanks for your support and for choosing us! We’re always here whenever you need us."
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Kylei Rogers

August 27, 2026

5  out of  5
rating by Kylei Rogers
"Angle is the best ! she made everything super fast &’ smooth! def recommend her ❤️"
We responded:
"Kylei, fast and smooth is exactly how we like to make the insurance experience! Angle did a wonderful job taking care of you and keeping things moving. Thanks for the recommendation and for trusting our team!"
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Gisel Caballero

August 26, 2026

5  out of  5
rating by Gisel Caballero
"Angel is very professional, and easy to talk to! A great agent to have on staff, highly recommend seeing him for your needs."
We responded:
"Gisel, it’s always nice to hear when someone leaves an interaction feeling genuinely comfortable and cared for! Angel’s professionalism and approachable personality clearly made an impression. Thanks for the recommendation and for giving our team a shout-out!"
Profile photo of Ruben Benavides

Ruben Benavides

August 25, 2026

5  out of  5
rating by Ruben Benavides
"Jennifer very helpfull and knows what she's doing great job"
We responded:
"Ruben, it’s always rewarding to hear that Jennifer was able to put her knowledge to work and make things easier for you! Thanks for taking the time to share your experience. If you ever have questions or need a hand with your insurance, our team is here for you!"
Profile photo of Baldo Gutierrez

Baldo Gutierrez

August 22, 2026

5  out of  5
rating by Baldo Gutierrez
"Thank you Jennifer you was so helpful in getting a good deal on insurance I appreciate your undivided attention ."
We responded:
"Baldo, your kind words made our day! We’re thrilled Jennifer could help you find an insurance option that worked well for you. We’re always here to make sure you feel supported every step of the way."
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Mechele Thompson

August 21, 2026

5  out of  5
rating by Mechele Thompson
"Jennifer has been very helpful setting up both my home insurance for my new home and dealing with auto insurance with my mom. She is always helpful friendly and willing to assist as needed. Thank you you assurance is appreciated."
We responded:
"Mechele, we really appreciate you taking the time to share this! Knowing Jennifer could help with your home insurance while also assisting with your mom’s auto insurance means a lot. Thank you for trusting our agency—we’re always just a call away!"
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Kimberly Wain

August 19, 2026

5  out of  5
rating by Kimberly Wain
"Angel helped me find the coverage I needed for my new vehicle. She was lovely!! I did not know exactly what to ask for and she patiently guided me through the information I needed. The cost was more reasonable than the 3 other insurance companies I was shopping with.. Angel, great job and Thank you!!"
We responded:
"A new vehicle comes with enough decisions already, Kimberly! We’re grateful Angel could make the insurance part easier and help you find coverage at a price you felt good about. Thank you for taking a moment to share your feedback!"
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Brooke Debord

August 16, 2026

5  out of  5
rating by Brooke Debord
"Jennifer is incredibly attentive and wonderful. She secured me better coverage, helped me add a vehicle, and managed to lower my payment compared to what I was paying for just one vehicle. I highly recommend her to everyone!"
We responded:
"Recommendations mean the most, Brooke! It's great to hear that Jennifer was able to assist you with securing better coverage and adding a vehicle while also lowering your payment. Our team is always here to help with your insurance needs, so feel free to reach out anytime."